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Discussion starter · #21 ·
Are they the same brakes as Ducato's?

I seem to recall reading before the ProMaster even hit the lots that RAM had upgraded suspension and brakes for US market. There was reference of Brembo brakes being used.
They are the same Brembo brakes overseas. They do offer a lighter duty brake setup but for the U.S. they only offered the heavy duty brake system. I think the 1500 might have smaller brakes. The upgrades in the suspension are stiffer springs and shocks.
 
Discussion starter · #23 ·
Finally got this fixed yesterday. Turns out that water had gotten in the cables from a torn rubber piece where the cables enter the sleeve and would freeze. I didn't see any rubber or gasket that would stop water from getting in there but that is what the Chrysler tech told me. He started a Star case because he thinks this could be an ongoing problem if they get more torn boots. Hopefully not.
 
same issue today. I was unloading, so as usually I put it in Neutral and set the e break on.

I guess it didnt release all the way. 40 miles down the road I started smoking and burning. Smoke came out of the rear of the vehicle.
 
Discussion starter · #25 ·
Uh oh, Grasshopper. Sorry to hear that. Take this thread in and show the service manager. They replaced the pads, discs, springs...everything before they figured out it was a frozen cable. Such a simple system can be a PITA.
 
Well the dealer says, everything looks fine back there, works as supposed to. Although they state they can clearly see on the rotors that something did happen, but it works fine now, at least according to them.

Well here comes to fun part. I have a huge leak in my radiator, $750 + labor I have a leak in my steering power line, $250.00 + labor.

Now fun part is that both parts are on BACK ORDER.

Ticking noise from the engine, they can't find any problems. was full of good oil even tho its been 6k miles sicne my last oil change, both front and rear break pads are full of life as well.

HMM this is way to early for any kind of leaks............I will not pay a dime for this. I will be calling chrysler case mangers once again tomorrow and starting new case.


and I will not accept the van back until they figure out what happened to the rear today. and why it started to smoke. Im done playing with these people. I have had way too many issuues with this van.
 
The dealer quoted me $580 for the radiator including the labor. Is it possible to take it to a different dealer and see if the problem isnt the truck, its the dealer!

To date, i think you are the only one on this board thats had a brake issue (other than noise). Is there some logic to putting it in neutral when loading? I imagine you have to really yank the brakes to keep it from rolling. Could this exascerbate the problem?
 
Discussion starter · #28 ·
Well the dealer says, everything looks fine back there, works as supposed to. Although they state they can clearly see on the rotors that something did happen, but it works fine now, at least according to them.

Well here comes to fun part. I have a huge leak in my radiator, $750 + labor I have a leak in my steering power line, $250.00 + labor.

Now fun part is that both parts are on BACK ORDER.

Ticking noise from the engine, they can't find any problems. was full of good oil even tho its been 6k miles sicne my last oil change, both front and rear break pads are full of life as well.

HMM this is way to early for any kind of leaks............I will not pay a dime for this. I will be calling chrysler case mangers once again tomorrow and starting new case.


and I will not accept the van back until they figure out what happened to the rear today. and why it started to smoke. Im done playing with these people. I have had way too many issuues with this van.
Yea, that was the same issue I kept having...by the time I got it to their heated shop it had thawed out and everything worked perfectly. But they could smell the hot brake pads. They kept it overnight a few times (probably in their heated shop) and couldn't duplicate the problem. The very next day I tried to go to work and it was stuck on again so I asked them to send the mechanic out to my place, pronto, before it warmed up enough to thaw everything out again. And they did! He confirmed that it was the cables and ordered new ones. Turns out he poured a cup of water out of the lines when he replaced them.

As far as the ticking noise in the engine I would insist that they note it somewhere and give you a copy of the notation just in case something should break shortly after the warranty expires. I've noticed on a lot of new vehicles that the injectors make a lot of noise...and it seems louder when its cold out. So the ticking noise may not be anything to be concerned about.
 
Discussion starter · #29 ·
The dealer quoted me $580 for the radiator including the labor. Is it possible to take it to a different dealer and see if the problem isnt the truck, its the dealer!

To date, i think you are the only one on this board thats had a brake issue (other than noise). Is there some logic to putting it in neutral when loading? I imagine you have to really yank the brakes to keep it from rolling. Could this exascerbate the problem?
Their was another guy that had his parking brake stuck on too but I can't find the thread he started...so that's 3 of us.
 
Just an update. Chrysler replaced the parking brake system yesterday and all seemed to work fine...until this morning when I tried to go to work and the parking brake wouldn't release again. I can't believe I am the only person with this problem. They've been selling this van in cold climates in Europe for 7 years. I should mention its 13 degrees this morning but I've never had a parking brake not release before.

Chrysler has been good to deal with but I'm disappointed and losing money not being able to work!

Right now I'm on the side of the road waiting for the dealership to call me back.
The frame on the PM is Chrysler designed and built. That should have caused the parking brake routing/design to be changed also.
 
Discussion starter · #31 · (Edited)
The frame on the PM is Chrysler designed and built. That should have caused the parking brake routing/design to be changed also.
I'm a little confused as to why you think that? The only Chrysler parts in the Promaster are the Pentastar engine and its related components (fuel pump, computer, etc.) and the HVAC unit as well as the radio. The chassis, body panels, suspension, brakes, interior all come from the Ducato in Europe. It's a unibody design so there is not a traditional frame.
 
I think the way sergio did this is brilliant. Its something weve been complaing about for 50 years. Why cant i buy xx european car in america? The answer was always emissions (and safety).

So, you take your european body and slap a complete powertrain in it thats already been federalized. They did it with the pm, pm city, and to some extent with the fiat 500.

Im hoping this trend continues. A hemi powered maserati quatraporte would be pretty sweet.

Its funny, this was THE way it used to be done in the 50s, 60s, and 70s. Back then a hybrid meant a european car with an american v8. Facel vega, ac cobra, bitzerinni, jensen, pantera, monteverdi - those were all hybrids.
 
Discussion starter · #33 ·
In the FIAT 500 they had to drop the 6 speed transmission and use a smaller 5 speed to add a beam to meet U.S. crash safety standards.
 
I knew they had to do some fairly serious surgery, but i never found out rxactly how much. I do remember they were over a year late getting it to market here. By the time they did, gas prices were down and the 500 wasnt a big hit.
 
Discussion starter · #35 ·
I really wanted to get one but when I drove the first batch that was available I was disappointed. The steering was over boosted and a bit vague. The brakes were seriously over boosted and touchy and hard to modulate. The clutch engaged in the last 2" of pedal travel and the shifter was sloppy. It was also underpowered at our altitude (5050 feet) I have not driven the Abarth because we ended up buying another car. I should give it a try...
 
The Logic behind engaging e break and setting transmission to neutral while loading/unloading is that some times the fork lift bumps into you and if your in park and it bumps into you just the right way it could break the trans. Usually I don't yank it far, about half way thru.


Now I spoke to chrysler. They are willing to cover the radiator under their "good will" warranty. Also Getting new breaks rear and front, free of charge as well, the squeaked from day one.

I am only paying for power steering line leak and my oil change and tire rotation.

Sounds like a pretty good deal to me.
 
Good. FCA needs to find a solution to these problems many are having and fix those with goodwill $ if thats what it takes. Sounds like they are stepping up on yours. I am glad I waited to buy especially the diesel. Late next summer (order in May) they will have had time to understand what is happening and engineer fixes. My son is an engineer and proof the intelligence and will to make everything work is available.
 
Every Promaster owner needs to lodge a compliant about the emergency brakes with the DOT. That will get Ram to fix the issue or pay a big fine and fix the issue.
 
I park my PM in a mildly steeped entrance, so after reading this post, I decided not to use my parking brakes in the winter. I don't use my PM that much in the winter, so it can be standing there for days, assaulted with huge temperature gradients.

But I forgot to tell my wife and guess what, my parking brakes got stuck too after she used it, when the weather went from a rainy day to a very cold day. Took it to the dealer, a 20 mile drive or so: no smoke but real smelly.

Luckily, the brakes weren't damaged, but they will replace (under warranty) the parking brake lines. I don't know if this problem is frequent, but there is a star case on the parking brakes (S1605000001). Parts were back order, but I was told it was not a issue if I drove my PM. We'll see how long it takes for them to get the parts.
 
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