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Within the past few month's, I purchased a 2015 Winnebago Trend motorhome that was built on a 2014 RAM Promaster 3500 Chassis. Its actually a great pairing since the Promaster is a proven RV platform (its the most popular RV chassis in the world- just never introduced here in the US). The entire concept makes total sense; a fuel efficient front wheel drive motorhome that's full featured and drives like a dream.
Now for the bad news:
Unfortunately, RAM and Winnebago find it difficult to cooperate and communicate. We've had recurrent issues with our Tire Pressure Monitoring System and the electrical seat rotation cutout swithes (incapacitates the vehicle with warning alarms). RAM insists it's Winnebago's issue and Winnebago points fingers ar RAM.
We're in the middle with a motorhome that's been ostensibly undrivable and at the dealer constantly (multiple times) with no resolution or fix in sight. RAM says the problems are caused by Winnebago parts and installed as part of their retro-fit build process and Winnebago says RAM is the responsible party and is no longer even returning phone calls.
I'm considering contacting an attorney to inquire about filing under lemon laws unless the problems are fixed and the vehicle is returned to me in working order in the near future.
After paying $80K for this vehicle (which ostensibly now serves as a very large paperweight), I would have expected more in the way of customer care from RAM, from Winnebago and from my local RV dealer. Of that bunch, I'd have to say that the RAM dealer has been the most supportive and responsive. Nonetheless, the problems remain and there's no ETA for fixing my motorhome which continues to sit at the RAM dealer day after day and week after week.

Now for the bad news:
Unfortunately, RAM and Winnebago find it difficult to cooperate and communicate. We've had recurrent issues with our Tire Pressure Monitoring System and the electrical seat rotation cutout swithes (incapacitates the vehicle with warning alarms). RAM insists it's Winnebago's issue and Winnebago points fingers ar RAM.
We're in the middle with a motorhome that's been ostensibly undrivable and at the dealer constantly (multiple times) with no resolution or fix in sight. RAM says the problems are caused by Winnebago parts and installed as part of their retro-fit build process and Winnebago says RAM is the responsible party and is no longer even returning phone calls.
I'm considering contacting an attorney to inquire about filing under lemon laws unless the problems are fixed and the vehicle is returned to me in working order in the near future.
After paying $80K for this vehicle (which ostensibly now serves as a very large paperweight), I would have expected more in the way of customer care from RAM, from Winnebago and from my local RV dealer. Of that bunch, I'd have to say that the RAM dealer has been the most supportive and responsive. Nonetheless, the problems remain and there's no ETA for fixing my motorhome which continues to sit at the RAM dealer day after day and week after week.