I love my Diesel Promaster but the customer service is a farce. Bought a new Promaster with a defective paint job. Long story short, corporate agreed with me and granted a repainting of the entire passenger side. None of the certified dealers have a painting booth big enough so they are looking to subcontract with an RV shop. Still waiting for a paint estimate from a Dodge dealer that is not going to do the work. 5 weeks out from my initial claim date and no resolution in sight. If Ram didn't have the infrastructure to provide service then the Promaster shouldn't have been introduced. Sadly, even if this van goes 500K with minimal issues I would be reluctant to recommend it soley based on the inexcusable customer service. If people have had positive experiences I would love to here them. I live between Seattle and Spokane WA.