[ProKat]

My slider door was working perfectly until one day I parked on a hill. After using the slider to get something out of van it will no longer shut right. It's almost like some simple adjustment is off so door isn't hanging straight. I bought it used and don't have an owner's cd/dvd. Can anyone check and see if there is a simple adjustment to make the door hang straight again? ( the lower back edge of the slider door is out when door is closed, almost as if door is off kilter) I have appt to have it looked at but mechanic says NOTHING has been easy on that vehicle. Any tips I can share with him? Thank you

 

[Winston]

I have appt to have it looked at but mechanic says NOTHING has been easy on that vehicle. Any tips . . . ?

Yes, find a mechanic with a positive attitude.

 

[MsNomer]

Lower trailing edge not catching was a common issue with early 2014's. Dealer fixed mine.

 

[keeponvaning]

The DVD isn’t much help you’re not missing anything!

 

[ProKat]

Thanks for telling me the dvd isn't much help, I almost wasted money to buy it as i have been so frustrated not knowing how to do things to the van.

 

[keeponvaning]

ProKat, I’m only talking about the owners DVD that comes free with the van. It’s basically just an electronic version of the paper one. I have no knowledge of a service manual DVD so I can’t commen t on that.

 

[ThomD]

Thanks for telling me the dvd isn't much help, I almost wasted money to buy it as i have been so frustrated not knowing how to do things to the van.

FWIW, Owner's Manuals are here

https://www.mopar.com/ramtrucks/en-us/care/owners-manual.html

No need to sign in, just select your vehicle. The 2014 Promaster manual is here
https://www.mopar.com/moparsvc/tweddle/publications?id=285

 

[ProKat]

Thanks for the owner's manual link

No need to sign in, just select your vehicle. The 2014 Promaster manual is here
https://www.mopar.com/moparsvc/tweddle/publications?id=285[/QUOTE]

Thank you for this link, I have downloaded the manual and have been reading it.

 

[ProKat]

Off kilter door was easy fix!

My slider door was working perfectly until one day I parked on a hill. After using the slider to get something out of van it will no longer shut right. It's almost like some simple adjustment is off so door isn't hanging straight. I bought it used and don't have an owner's cd/dvd. Can anyone check and see if there is a simple adjustment to make the door hang straight again? ( the lower back edge of the slider door is out when door is closed, almost as if door is off kilter) I have appt to have it looked at but mechanic says NOTHING has been easy on that vehicle. Any tips I can share with him? Thank you

Mechanic was able to fix the slider door being off kilter easily. Bottom had loosened, he just tightened it and it seems to be working fine.

 

[jimmbomb]

can you post a photo of the spot where he tightened it? thanks

 

[ProKat]

I can't post pictures yet, once I get a new phone I will try to take one and post it here.