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Discussion Starter #1
Within the past couple of months, we purchased a 2015 Winnebago Trend motorhome that was built on a 2014 RAM Promaster 3500 Chassis. In concept its a great pairing since the Promaster is a proven RV platform (its the most popular RV chassis in the world- just never introduced here in the US). The entire concept makes complete sense; a fuel efficient front wheel drive motorhome that's well engineered, full featured and drives like a dream.

Now the bad news:

Unfortunately, RAM and Winnebago find it difficult to cooperate and communicate. We've had recurrent issues with our Tire Pressure Monitoring System and the electrical seat rotation cutout system (incapacitates the vehicle with warning alarms). RAM insists it's Winnebago's issue and Winnebago points fingers at RAM.

We're in the middle with a motorhome that's been unusable and at the dealer multiple times (even towed in) for the same reoccurring issues with absolutely no resolution or fix in sight. RAM says the problems are caused by Winnebago parts and installation as part of their "motorhome" build process and Winnebago says RAM is the responsible party (although we're told the parts are manufactured and installed by Winnebago) and is no longer even returning phone calls (we're now calling their executive offices "pleading" for help).

After paying $80K for this vehicle (which ostensibly now serves as a very large paperweight), we honestly would have expected more in the way of customer care from RAM, from Winnebago and from our local RV dealer (all they do is tell us to call yet another 800 number). Of the bunch, I'd have to say that the RAM dealer has been the most understanding, supportive and responsive.

Nonetheless, the problems remain and unfortunately there's no time-line for fixing our motorhome which continues to sit at the RAM dealer day after day, week after week. The thing that really scares us is that even after having the RAM national service technician fly in, the RAM dealer still says they don't have a clue what's causing the problems or how to fix them problems. At this point, they are merely replacing parts indiscriminately hoping for a fix... By the way, this has been going on for a full two months...

:(
 

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You could bypass, jump the two wires at the seat contact sensor, its very easy to do. That should hold you till they come up with a fix. Dealer or Winne won't do it because of the safety liability. Just remember to lock the seat in the correct position before driving.
 

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Regardless of lemon law, there should still be some sort of general "goods fit for use" consumer protection law. (Basically, if you buy something that is claimed to do a certain thing - e.g. drive on the road! - then it has to actually do that thing and for a reasonable time after purchase.) It may be time to contact a lawyer.
 

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Update

Lawrence,

Any update on your issues? Hopefully, they have been worked out by now. We also have a Winnebago, but it's an Itasca Viva which is a carbon copy of your vehicle. We have the 23B model and we have had wonderful luck with it. I know what a drag the problems are, but eventually, they will get worked out and you will have many wonderful times in your new Trend.

Give us an update when you can.
 

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Not sure if you have a resolution to the seat problem but I have a Travato that had the same problem. The steel plate that holds the switch was warped when they put it in. Loosening the screws allowed it move closer to the sensor and works perfectly.

Question, do your breaks squeal?
 
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