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271 Posts
I recently asked a question and got response like "... on page 215 of the owner's manual, it states ...". I had read my manual cover to cover and hadn't seen any info on my question. Well, the manual that came with my 2017 didn't have that many pages??? So, I checked the title a little closer. It is a User Guide.
At the same time, I had been trying to access the manual on the mopar owner's site. I was working with the customer service rep to get access but still haven't had any luck. So far, the response is that Tech is working on it. In the meantime, the rep decided to send me an owner's manual! Free! So I finally have what should have been with the van in the first place. I wonder if this was a mistake or some kind of cost cutting measure.
At the same time, I had been trying to access the manual on the mopar owner's site. I was working with the customer service rep to get access but still haven't had any luck. So far, the response is that Tech is working on it. In the meantime, the rep decided to send me an owner's manual! Free! So I finally have what should have been with the van in the first place. I wonder if this was a mistake or some kind of cost cutting measure.