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2017 Promaster 2500 159 HT Gasser
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Travelvan is right, the key not releasing is because something is shorted, draining voltage. There is a mechanical over ride to get the key out. Look up at it under the steering column, and you should see a molded in hole with a black plastic tab sticking out of it. Pull that, and your key will release. Disconnect the main battery, and your key will also release I believ
 
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