Sorry to zap everyone with a tale of woe first post in, but you should be aware of EXACTLY what you are getting into with their 3 inch lift kit.
Initial cost - $1800+
Installation cost - $900 labor.
Result - an ongoing nightmare that has landed my brand new 2021 2500 in the Dodge dealership with a "check engine" code pointing to a major transmission failure.
Did I mention the van is less than a month old and hasn't even been driven since the lift kit was (eventually) installed?
I ordered my kit, never got shipping or tracking info. Had to stalk the company over the phone and email for almost two weeks before someone got around to letting me know the kit was inbound the next day. Customer service strike one.
I dropped my van qnd the OHV kit off at a local 4x4 suspension shop that does every kind of baja lift under the sun. They got to work on it and inztalled it over a two day period. On day three they got a "check engine" code they coukd not identify or resolve. They called OHV in the AM. Never got a call back. Van sat in the shop waiting for OHV tech support callback that never came.
I called OHV. Finally got someone on the phone. "Yes, we will call them immediately". No call. I know this because I was in constant contact with my shop owner and his lead tech.
Three days later, and four calls from my shop, three calls from me, and two emails, they finally called my shop. "That is an unrelated warning light... not caused by our kit". Really? Because my van was running green like gangbusters before the kit install.
The van ended up having to be towed to a local dodge dealership where it sits waiting diagnosis and possible major service until Monday 12/27. Once the problem is identified it could be WEEKS before i see it again due to supply and manpower shortages.
There are many causes for the warning light I've got. The specific code is "transmission ratio error" and it will not shift out of first gear. Yep. It has something to do with the lift kit and the transmission interface
SOOO.... I am out of a van.
I'm out of $2000.
I'm waiting for Dodge to tell me that the problem is the lift kit.
I'm also waiting for OHV to ignore more calls and emails, then to completely deny their kit is the problem like they have to so many others.
I'm also looking forward to calling my bank. Disputing the charge for the kit, and sending it back to OHV.
The only silver linings here are that the kit is not a permanent install, it is reversible and the van can be restored to OEM no problem. The van is brand new. The dealer will cover it under warranty if its a factory defect. My tech will eat it if they messed up the install. They are VERY good at what they do, so my money is on the fault being the lift kit.
I'm going to lay it out plain and simple. When I invest $2000 in something I ecpect stellar customer support. Not four days of phone tag, no answers, and a flat out denial of any responsibility.
Follow up with other members in this forum and Reddit. OHV causes more woes than Go's.
I'll update as soon as I get to some resolution point.
In the meantime, I can say without reservation, AVOID the OHV lift kit for now.