I bought a Pleasureway camper van a week ago. It was built on a 2018 Ram Promaster chassis that has 33,800 miles on it. I was told the recalls had been addressed before I took a final walk-through and went through orientation with a service tech. When I asked why the gear shifter was difficult to put into Drive, the tech said that was due to the transmission shifter cable being replaced and that shifting will get easier, in time. The van was delivered to me the next day. I couldn't get the van into Drive, when turning it around in my driveway, so texted the salesman, and he told me that the shifter needs a "rough touch" to get it into drive. When that didn't work, he told me it needs a "reset," which means turning off and restarting the engine. That worked. I drove the van to a big parking lot 2 miles away to practice parking, and had the same trouble, only now when the shifter is in the Drive position, it may actually be in Neutral. I drove straight home and took a video of this happening. The RV service manager told me the service tech who fixed the recalls would be there the next day to look at the van. He never showed up. I called and was told the service tech from the shop that is an hour from my house would be here on Monday (tomorrow), and that the RV dealership made an error in scheduling. I am obviously not mechanically inclined, and the dealership staff tell me things that don't make sense. I would like advice from anyone here who might know what the trouble is with my van, so I can be armed with information in case the service tech also says things to me that don't make sense. Thank you.