Joined
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5 Posts
One month and a half ago my entire dashboard went dark. Battery is fully charged and nothing is happening when I turn the key. BTW I can not remove the key out of the lock. It is stucked inside. Turns fine though.
Had it towed to the dealer and waited and waited for a module to arrive. It took over a month to get the part and the dealer replaced it just to find out that it didn't fix the issue. More parts where ordered and more time passed. This is my only vehicle I own and need to operate my business. I rely on my parts and supplies to provide my services. How does Chrysler expect me to survive if they are not able to fix the issue within a decent time? A rental pick up truck just doesn't cut it. They are completely oblivious about my precarious situation and do not offer any immediate solutions.
Unfortunately I have no other options than taking them to court which I can't afford and therefore at their mercy. Not sure how successful someone would be to bring something like this to court anyway. All I can do is to hope that they will be able to find and fix the problem soon. I have no faith in their products and services and will sell the vehicle as soon as I get it back.
It is very frustrating that there are no ways to address time sensitive repairs especially if someones lifelyhood relies on an operational vehicle. I am very disappointed and regret have chosen a 2014 ProMaster.
Had it towed to the dealer and waited and waited for a module to arrive. It took over a month to get the part and the dealer replaced it just to find out that it didn't fix the issue. More parts where ordered and more time passed. This is my only vehicle I own and need to operate my business. I rely on my parts and supplies to provide my services. How does Chrysler expect me to survive if they are not able to fix the issue within a decent time? A rental pick up truck just doesn't cut it. They are completely oblivious about my precarious situation and do not offer any immediate solutions.
Unfortunately I have no other options than taking them to court which I can't afford and therefore at their mercy. Not sure how successful someone would be to bring something like this to court anyway. All I can do is to hope that they will be able to find and fix the problem soon. I have no faith in their products and services and will sell the vehicle as soon as I get it back.
It is very frustrating that there are no ways to address time sensitive repairs especially if someones lifelyhood relies on an operational vehicle. I am very disappointed and regret have chosen a 2014 ProMaster.