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Thought there was hope for fixing brake squeal - we followed the helpful forum post with Service Bulletin # for this problem - went to Lithia Dodge/Ram in Missoula, MT - svc rep first denied having any info - then I presented the Service Bulletin info and he found it - said they would order and call us in 2-3 days. After 1 wk we called - they could not find any info on it but promised to order it and call in a few days. After another week, we called - they said parts were in but couldn't schedule for at least 3 wks. Having been off on business, we just called again to schedule but now they claim they have no record of this (guess they don't list to their "calls recorded for quality..."
This is BS by Lithia Motors and by FCA for having such a poor svc dept representing them. Does anyone know of a place where we can get this fixed by a quality staff ? MB Sprinter dealers might charge a lot (though nothing for warranty work) but they are friendly and quick to repair things.
This is BS by Lithia Motors and by FCA for having such a poor svc dept representing them. Does anyone know of a place where we can get this fixed by a quality staff ? MB Sprinter dealers might charge a lot (though nothing for warranty work) but they are friendly and quick to repair things.