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Sorry for your troubles, @Teamlcl. its a bloody shame the Stevens Creek dealer is set up to rip you off rather than provide you the appropriate services. I'm in the East Bay, Hilltop CDJR did right by me on the recent recalls, timely work and no superfluous upsells. I realize that dealership is a bit far afield from SJ. I have heard good things about Fremont CDJR from a friend who has a hotrod Charger, the service writer gave her a $2000+ estimate and the mechanic had it out of the shop in 3 hours with a $600 tab. That at least speaks to their honesty.
Thanks for that... also Peninsula, and also jerked around by Stevens Creek Chrysler Jeep Dodge Ram... (botched warranty work, long delays, broken promises, drawn out 'discussions' about who was going to pay for the loaner vehicle, etc).

If anybody has a lead on a good indy shop, I'm all ears.
 
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