Discussion Starter · #141 ·
Nothing. They are trying to get the part. But they really care and really feel bad. No loaner vehicle either.
As a resident of NJ, mind letting me know which dealer did this “fix before selling to you” job so I can look to avoid them in the future.Thank you. Will do so shortly. The vehicle was purchased in New Jersey, I live in New York. Any ideas if I go through the New Jersey route or through the New York route? Thanks again.
"our department has fully investigated ourselves and have found no wrong doing"This is sort of like having a criminal be the judge and jury at his own trial. I think we could all guess what the verdict might be!
What about your other costs due to this debacle? Will you consider small claims court to recover?Update. Returned vehicle to seller and received full refund. Call from lawyer probably helped. On the hunt for a new ProMaster
I can refer you to a dealer we used who is one of the largest fleet suppliers, they're out in middle of PA though but does drops to NJ and NY. Just let me know and I'll DM you their info.Update. Returned vehicle to seller and received full refund. Call from lawyer probably helped. On the hunt for a new ProMaster
Glad to hear you got a full refund! Did you have to pay MSRP for your newer new van?@TarpitCarnivore Thanks. Actually just bought a new one. Security Dodge in Amityville NY. They have a whole bunch in stock. Looking forward to many quality years together. Thanks to everyone for all of the support.