Uconnect Reset Procedure for Promaster City 2015 - Ram Promaster Forum
User Tag List

 
Thread Tools
post #1 of 6 Old 04-16-2019, 06:10 PM Thread Starter
prohbob
Senior Member
 
Join Date: Feb 2015
Posts: 131
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 29 Post(s)
Thanks: 0
Thanked 4 Times in 4 Posts
Uconnect Reset Procedure for Promaster City 2015

I have been told by Uconnect customer service I need to go to dealer to have my unit "Hard Reset."
That is not at all convenient at this time as they want me to make appointment later in week and leave van we
need for deliveries.

What, specific to the 2015 Ram Promaster City, is the
Hard Reset Procedure?
Soft Reset Procedure?

I have searched online and find other Uconnect reset procedures, but those don't necessarily
relate to the buttons I have on my unit.

Thank you for your help!
prohbob is offline  
Sponsored Links
Advertisement
 
post #2 of 6 Old 04-16-2019, 06:49 PM
Crabapple
Member
 
Join Date: Sep 2017
Posts: 60
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 13 Post(s)
Thanks: 0
Thanked 9 Times in 7 Posts
I would guess a simple way to hard reset would be to disconnect the battery for 15' or half hr and then reconnect
Crabapple is offline  
post #3 of 6 Old 04-16-2019, 06:50 PM
Rich Maund
Senior Member
 
Rich Maund's Avatar
 
Join Date: Jul 2016
Posts: 538
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 69 Post(s)
Thanks: 221
Thanked 132 Times in 105 Posts
Garage
Quote:
Originally Posted by Crabapple View Post
I would guess a simple way to hard reset would be to disconnect the battery for 15' or half hr and then reconnect
This is what I would think as well.

The senior member formerly known as Sidecarnutz.
2014 PM 1500 HT gasser bought new with 500 demo miles on it in Sept. of 15.
Rich Maund is offline  
Sponsored Links
Advertisement
 
post #4 of 6 Old 04-16-2019, 08:45 PM
crapbasket
Junior Member
 
Join Date: Jul 2017
Posts: 10
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
My UConnect locked up once due to my answering my cellphone while standing outside the vehicle. Apparently it got confused over the bluetooth connection!!! Starting & shutting down the engine & electricals didn't do anything to fix it so I pulled the quick disconnect at the battery. That did fix it with the only negative being that I had to reset all the options & re-program all the radio stations. Haven't had any further issues since.
crapbasket is offline  
post #5 of 6 Old 04-17-2019, 06:47 PM
Crabapple
Member
 
Join Date: Sep 2017
Posts: 60
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 13 Post(s)
Thanks: 0
Thanked 9 Times in 7 Posts
Quote:
Originally Posted by crapbasket View Post
My UConnect locked up once due to my answering my cellphone while standing outside the vehicle. Apparently it got confused over the bluetooth connection!!! Starting & shutting down the engine & electricals didn't do anything to fix it so I pulled the quick disconnect at the battery. That did fix it with the only negative being that I had to reset all the options & re-program all the radio stations. Haven't had any further issues since.
Now that you mention this, I remember now that the one time my Uconnect5 messed up I had taken a phone call over Bluetooth shortly before arriving home. I pulled into my drive and shut down the van without having finished the Bluetooth hangup. Next time I started the van the Uconnect5 would not work. But it had itself all sorted by next day latest.
Crabapple is offline  
post #6 of 6 Old 04-25-2019, 06:51 PM Thread Starter
prohbob
Senior Member
 
Join Date: Feb 2015
Posts: 131
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 29 Post(s)
Thanks: 0
Thanked 4 Times in 4 Posts
I am not sure it was bluetooth related as it lasted for a few days before normal function was restored. I had started and stopped the car several times and turned off bluetooth.
prohbob is offline  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Windshield Replacement Procedure MsNomer Promaster General Discussion Forum 5 10-29-2018 04:57 PM
TPMS relearn procedure Nickap33 How-To Forum 1 07-10-2018 05:55 PM
Uconnect Factory Reset Andrew Crane Electronics 1 07-31-2015 11:32 PM
No start, reset and occasional flickering dash lights Dawn's Early Light Photo Promaster General Discussion Forum 4 05-27-2014 08:47 AM
2015 Chevrolet City Express vs. Ram ProMaster City haulin Ram Promaster Versus the Competition 4 08-03-2013 02:14 AM

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 
For the best viewing experience please update your browser to Google Chrome